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What documents do I need to provide to use the website?
In some cases, we may ask you to provide relevant documents related to the verification of your identity.
When registering an individual, please send a scan or photo of your identity card or passport (residence card in the case of foreign residents).
In the case of company registration, please send:
- proof of identity of the person authorised to act on behalf of the company,
- statements of beneficial owners,
If the person who registers the company with the Website is not authorised to represent it according to publicly available registers, please send us the authorisation.
In addition, in some cases, we may ask for a proof of identity of the person authorised to act on behalf of the company.
- How much does it cost to use Walutomat?
- Why was I asked to send identification documents?
- What documents do I need to provide to use the website?
- Do you give discounts?
- How do I open an account with Walutomat?
- I cannot log in!
- Do I have to settle with the Tax Office?
- How do I delete my account from Walutomat?
- Why am I not receiving SMS messages?
- How to convert a private account into a company account?
- What happens to my account when I die?
- What do I need to do to receive an invoice for Walutomat services?
- I am a co-owner of a bank account. Can I use it at Walutomat?
- How do I correct the data in my account?
- What don’t I have to pay for at Walutomat?
- You have blocked my Walutomat account. What should I do?
Discount voucher for new customers!
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Receive an e-mail!
We have sent you an email with a 50% discount code for the commission on your first exchange! Click on the link in the email and register to use the discount.